Increase patient capacity and reduce burnout—without adding headcount.
Capacity Engineering for health services organizations.
What we believe in
In healthcare, better systems protect time, quality, and revenue—AI included.
What we are best at

Quick Outcomes

More capacity
See more patients with the team you have.
Less rework
Fewer errors, denials, and back-and-forth.
Faster flow
Reduce bottlenecks from referral to visit to billing.
Better margins
Improve utilization, collections, and predictability.

Who We Help

Health services organizations that want more throughput and reliability, including:
  • dental and orthodontic practices
  • primary care and specialty clinics
  • outpatient and ambulatory services
  • multi-location practices
  • hospitals and hospital departments
  • therapy and allied health providers
  • billing and revenue cycle teams
Common reality:
‍demand is there—capacity and coordination are the constraint.

What We Build

Your Health Services Operating System

A practical operating system that improves the full care + admin journey:

Core workflow zones
  • Referral → Scheduling → Visit
  • Eligibility / Prior Auth
  • Clinical documentation & handoffs
  • Visibility + Accountability
Business foundation
  • Business strategy + priorities
  • Financial model + capacity plan
  • Tooling selection + deployment
  • Training, coaching, and adoption

How We Work

Assessment → Phased Implementation Plan

We identify where time, capacity, and revenue are being lost across clinical and administrative workflows.

What We Assess
  • Cycle time and bottlenecks (referrals, scheduling, authorizations, billing)
  • Handoffs and rework sources
  • Roles/responsibilities and training gaps
  • Tool stack and adoption
  • Metrics baseline + ROI model
What You Get
  • A prioritized phased roadmap (Phase 1, 2, 3…)
  • Clear outcomes + KPIs for each phase
  • Tooling recommendations (keep / improve / replace)
  • Effort, sequencing, and change plan
Implement Each Phase

We implement the plan in stages to deliver wins quickly while protecting operations.

Each phase typically includes
  • Workflow design + standards (SOPs, templates, checklists)
  • Tooling selection / configuration / deployment (as needed)
  • Automation + AI assist (where safe and useful)
  • Training + coaching for adoption
  • Dashboards + weekly operating cadence
Start with the constraint,
prove value,
then scale.
Ready to get capacity back—and make growth profitable?
We’ll identify the constraint, map the workflow, and build the operating system to scale.
Start Now